The guarantee of the time the customer will use the server is important for our cooperation. This is the only way we are able to offer the customer a really good price for server rental. You can choose a period of 12, 18, 24 or 36 months. The longer the period, the lower the monthly amount. In individual cases, we will also offer a contract without commitment, but you will have to work with us for some time.
Yes, we can build you a hybrid structure that combines both options, so you have a really robust infrastructure.
To be able to maintain the quality of our service, we need to use similar hardware. Therefore, it is necessary that we agree together on the brand and type of the selected server. This is the only way we will be able to backup components in stock and quickly resolve any problems.
Our technicians keep a 24/7 watch over our customers' servers. If they become dysfunctional, they immediately solve the problem and, in the worst cases, run to the datacenter to replace the damaged HW. They are able to do this within about 4 hours of detecting a problem.
Yes, you can. We use the services of the state-of-the-art datacenters of T-mobile (DC7) and Superhosting (TTC2). In addition, you can also choose our datacenter in Bratislava (SVK) if you would like to separate your servers more geographically.
Yes, for example, we can add RAM or disks and adjust the monthly rental amount. Of course, only if there is enough space for everything in the server and it is technically possible. Therefore, it is good to choose a server with the possibility of future development. Alternatively, we can add another physical or virtual server to the infrastructure.
The server will belong to our company, and you will lease it. At the end of its life, we will replace it with a new server to maintain the quality and reliability of our service. We would then offer you to buy the original server for a symbolic price or keep it in the structure as a development server. But of course, the price for renting would be reduced to a minimal amount.
If you don't want to continue with a dedicated server for any reason, but would like to switch to a managed solution, we are happy to help. We will design a new server infrastructure for free and manage it for you. We will take over the current server from you after agreement and you will save time and the employees or outsourced staff who have been managing the server so far.
Having our own datacenter would mean a loss of independence and the ability to secure a good price for our customers. Thanks to datacenter competition, we can decide where your servers are located without having to burden you with fixed fees for our own datacenter.
Yes, the dedicated server is for you and it's up to you how you work with it.
It won't and therefore you won't have to pay for any HW repairs. Everything works like an operating lease for cars. You pay your monthly rent and don't worry about anything. It's all up to us. However, if you are interested in the server at the end of its life, you can buy it for a nominal price and use it for backup or as a development server.
Then a virtual managed server is the right choice for you. You will access the server through the same administration as with hosting. You will just be setting up the space for your projects on your own server, so you won't pay anything for hosting programs.
A managed server is a server with management. The customer does not have to worry about its operation at all. All monitoring, functionality and availability, security and backups are handled by Webglobe administrators. And they handle all customer requests in the same way.
The server is constantly monitored and secured by the CAF (Customer's Application First) service, which gives it enough performance when it reaches its performance limit. In such cases, we will ensure the performance, record the operation parameters and contact you to propose the optimal solution.
Webglobe administrators can help you set up the server configuration to get started. However, its real demands will only become apparent once it is in operation. It's not a bad idea to oversize the performance to ensure complete functionality. In addition, you get the first 3 months free from Webglobe, which is more than enough time to test the server parameters. And you get up to 30 days a year of free CAF (Customer's Application First) service to ensure you get the performance you need even during unpredictable traffic spikes.
A physical server can be divided into multiple virtual servers. The advantages of a virtual server are lower costs, fast scalability of resources and independence from hardware. The advantage of a physical server is that all server power is reserved for the project.
Yes. If you are sure that it is not a sudden outage, then the server performance can be reduced. However, it will probably need to be restarted.
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Weekends: 8:00 - 18:00
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